Returns and Exchanges
Returning Your Product
If there is any reason you are not satisfied with your order, or you would like to exchange your product for something else on our website, you have 30 days from the purchase date to exchange or return it. If you would like to exchange for another size, please state which size you would like to exchange for and we will gladly do so. All items must be in the same condition it was received and must be unworn. To return or exchange your item please include the original packaging slip and order information. Please let us know if you would like to exchange for another size, product, or if you would just like to be refunded your money for the product. Please include the original order name, the order date, the order number, and the address where you would like your exchange to be shipped to. Please include the best way for us to contact during the day in case there are any problems! Thank you so much for your purchase!
What to include when you send your merchandise back:
1. Packing Slip that Includes the original item, with the merchandise in the same condition as when received
2. Let us know what you would like for us to do, whether it be, an exchange for a different product, a different size, or if you just want your money refunded and we will gladly start working on it!
3. Be sure to include the address you want your exchange to be sent to.
4. Thanks again for purchasing some Backwoods Mafia Gear! We take pride in customer service and want your time spent at our website to be a pleasure. If you don’t mind, tell us how you liked our site and our customer service, because our biggest goal is to make sure you are happy!
Thanks and God Bless!